Shipping & Returns

🚚 Shipping Information

Processing Time:

All of our products are handmade in small batches to ensure quality and freshness.

Please allow 2–4 business days for your order to be processed and packed with care before shipping.

Shipping Rates:

Shipping is calculated at checkout based on weight and location.

Free shipping is occasionally offered during special promotions or with minimum order totals — watch for announcements!

Delivery Times:

Standard U.S. shipping usually takes 3–5 business days after processing.

Please note that weather or carrier delays can affect delivery times.

Tracking:

Once your order ships, you’ll receive an email with your tracking number so you can follow it every step of the way.

Returns & Refunds

Due to the nature of skincare and hygiene products, we cannot accept returns on used or opened items. However, your happiness matters to us — if there’s an issue with your order, please contact us at Tabbyspurebotanicals@gmail.com within 7 days of delivery.

We’ll gladly work with you to find a solution — whether that’s a replacement, store credit, or refund when appropriate.

Damaged or Missing Items

If your order arrives damaged or incomplete, please email us within 7 days of receiving your package with a photo and your order number. We’ll take care of it quickly.

💌 Need Help?

If you have any questions about your shipment or a product, reach out through our Contact Page.

We’re always here to help — with kindness, honesty, and care.

Thank you for supporting small-batch, handmade skincare!

💛 – Tabby